Terms of Service

1. Acceptance of Terms

By accessing and using Orbit's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Orbit provides logistics and shipping solutions, including package tracking services. We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. Our services are designed to streamline logistics operations and provide real-time tracking information.

3. User Responsibilities

Users must provide accurate and complete information when using our services. You agree not to use our services for any illegal, unauthorized, or fraudulent activities. Any misuse may result in suspension or termination of your access to our platform. It is your responsibility to ensure compliance with all applicable laws and regulations while using our platform.

4. Payment and Fees

All applicable fees, including subscription fees and transaction charges, must be paid on time. Failure to pay may result in suspension or termination of services. Users are responsible for any additional charges imposed by third-party services or payment processors. All payments are non-refundable unless otherwise stated in a separate agreement.

5. Intellectual Property

All content, logos, designs, and materials on Orbit's platform are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent. Unauthorized use of our intellectual property may result in legal action.

6. Limitation of Liability

Orbit shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our services. This includes, but is not limited to, loss of profits, data, or other intangible losses. We are not responsible for delays or interruptions in service caused by factors beyond our control.

7. Termination

Orbit reserves the right to terminate or suspend access to our services at our sole discretion, without notice, if a user violates these Terms of Service or engages in activities that harm our platform. Users may also request termination of their accounts, but outstanding obligations must be settled prior to account closure.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these terms shall be resolved in the courts located in Pakistan. By using our services, you consent to the jurisdiction of these courts.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using our platform, you consent to the practices described in the Privacy Policy. It is your responsibility to review the Privacy Policy regularly for updates.

10. Changes to Terms

Orbit reserves the right to update or modify these Terms of Service at any time. Users will be notified of significant changes via email or a notice on our platform. Continued use of our services after such changes constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

11. Indemnification

You agree to indemnify and hold Orbit harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms of Service. This includes reasonable legal fees incurred by Orbit in defending such claims.

12. Force Majeure

Orbit shall not be held liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, and technical failures.

13. Entire Agreement

These Terms of Service constitute the entire agreement between the user and Orbit regarding the use of our services. Any prior agreements, whether oral or written, are superseded by these terms.

14. Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at orbitlogisticshelpline@gmail.com